Privacy Policy

1. Overview

This Privacy Policy explains how Fill Finder, LLC ("Fill Finder, LLC," "we," "us," or "our") collects, uses, and shares information when you use our marketplace website that connects people who need construction and landscaping material with contractors and suppliers who have material available.

2. Information We Collect

When you create an account or post a listing, we may collect:

• Contact information such as your name, email address, and phone number
• Company name, for contractor and supplier accounts
• Location information, including delivery address, city, state, ZIP code, and an approximate map pin
• Contractor service area, including a service base location and service radius
• Listing details, including material type, quantity, photos, and timing
• Marketing preferences, including whether you have opted in to or unsubscribed from marketing emails
• Payment information, processed securely by our payment provider (we do not store full card numbers)

3. How We Use Your Information

We use the information we collect to:

• Operate the Fill Finder, LLC marketplace, including displaying listings on the map
• Send transactional emails related to your account, listings, and payments
• Send marketing and marketplace update emails, if you have opted in
• Respond to support requests and enforce our Terms and Conditions
• Improve and secure the Fill Finder, LLC platform

4. Location Data and Public Listings

Your exact address is never shown publicly. Only your city, state, and a generalized map pin are visible to other users on public listings. Contractor service area information may be used to determine which listings and marketplace updates are relevant to you, but exact residential addresses are never included in marketing or marketplace emails.

5. Marketing Emails and Your Choices

If you opt in to marketing emails, you may unsubscribe at any time using the link included in those emails, or from your account settings. Unsubscribing from marketing emails does not affect transactional emails needed to operate your account, such as listing status updates or payment confirmations.

6. Sharing of Information

We do not sell your personal information. We share information with service providers who help us operate Fill Finder, LLC, such as map, email delivery, and payment processing providers, only as needed to provide our services. Contractors and recipients see each other's contact information only after a listing connects them, so they can arrange delivery directly.

7. Data Retention

We retain account and listing information for as long as your account is active or as needed to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your account at any time from your account page.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Fill Finder, LLC is not directed to children under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Fill Finder, LLC after changes take effect constitutes acceptance of the revised policy.

11. Contact

Questions about this Privacy Policy, or requests to access, correct, or delete your information, can be sent to the contact information provided on the Fill Finder website.